Business Account Manager

LUI - The Art of Gaming is a company involved in management, marketing and creation of several brands in the iGaming industry and is looking to grow its team due to expansion of business and streamlining of business processes.

We are looking for a Business Account Manager

to manage and develop relationships with our B2B partners, ensuring long-term cooperation and driving business growth. This role requires strong communication, analytical, and relationship management skills to identify new business opportunities, improve partner performance, and maximize revenue through strategic account management. 

Dig into the world of iGaming, show business in business and enjoy the journey of exploring this dynamic industry!

💼 Job responsibilities:

• Taking over clients from the Onboarding Account Manager after successful completion of the implementation and launch process.
• Building and maintaining long-term business relationships with assigned B2B clients.
• Acting as the primary point of contact between clients and all internal departments.
• Understanding each client's business objectives, needs, and strategy, and aligning internal activities accordingly.
• Identifying business opportunities to increase revenue through upselling, cross-selling, and expanding existing partnerships.
• Continuously monitoring client business performance.
• Analyzing performance and identifying potential issues, trends, and opportunities for business improvement.
• Developing and implementing individual growth strategies for each client in collaboration with relevant internal teams.
• Proactively proposing commercial, marketing, CRM, and operational initiatives to improve client performance.
• Coordinating with internal teams to implement client requests, resolve issues, and improve service delivery.
• Monitoring client satisfaction, identifying potential churn risks, and implementing retention strategies.
• Organizing regular business meetings with clients.
• Monitoring contractual obligations and commercial terms.
• Identifying additional client needs and communicating feedback to Product and Tech teams to support platform improvements.
• Managing escalations and coordinating the resolution of complex business and operational issues.
• Preparing regular business reports and presentations on client performance, development, and overall account status.
• Developing annual and quarterly business plans for assigned clients.
• Monitoring relevant market and competitor trends and identifying new business opportunities for clients.

⭐ Ideal candidate:

• 3+ years of experience in the same or similar roles
• Experience in iGaming is a must
• Strong partnership-building orientation
• Highly sociable person
• Great problem solver
• Self-driven and well-organized
• Strong in G Suite and Task Management tools (such as Trello, Asana, Jira, etc)
• English language at full business proficiency is a must
• Business education is a plus

🎁 Benefit package:

• Private healthcare
• 24 days off
• A contract for an indefinite period

📃 Other details:

• Full-time employment
• Office work with 1 WFH day weekly after probation

Apply today and join our team!

Rad na daljinu: Da

Izvor: https://www.linkedin.com/jobs/view/4472152792/

Nivo: senior