Expert HR Processes

We are looking for an Expert HR Processes to oversee, coordinate, and optimize HR processes across the organization, creating a strong foundation for further digitalization.

In this role, you will focus on improving HR processes through digital solutions and work closely with HR teams, IT, process owners, subject-matter experts, and other stakeholders to ensure the successful implementation and integration of process improvements.

Your responsibilities:

HR process coordination and optimization

• Coordinate the implementation of new HR processes and ensure their smooth integration into the overall HR process landscape.
• Create and maintain process documentation, including process maps, workflows, and standard operating procedures.
• Analyze existing HR processes and identify opportunities for improvement in collaboration with process owners.
• Lead process improvement initiatives.
• Facilitate workshops and deliver training sessions to introduce employees to new or improved processes.

Audit support and readiness

• Prepare and maintain documentation required for internal and external HR audits.
• Ensure transparent processes and reliable audit trails across HR systems.
• Support audit-related inquiries and coordinate responses with the relevant stakeholders.

Process KPI management

• Define, monitor, and report on key performance indicators for HR processes.
• Collaborate with stakeholders to ensure that KPIs are relevant and aligned with business objectives.
• Analyze trends and provide actionable insights to improve service quality and process efficiency.

Data security and GDPR compliance

• Ensure that HR data is handled in compliance with GDPR requirements and internal data protection policies.
• Support audits and risk assessments related to HR data processing.
• Act as a point of contact for data privacy topics within HR operations.

Technology integration and change enablement

• Collaborate closely with Group IT and Digitalization teams to identify and implement technological solutions that automate and enhance HR processes.
• Support stakeholder communication, training, and change activities related to system and process updates.

Your profile

• Bachelor’s degree or equivalent qualification, preferably in Business Administration, Human Resources, or a related field
• Relevant experience in HR operations, HR process coordination, or a Global Business Services environment
• Experience in process analysis, documentation, and optimization
• Experience in preparing for and supporting internal or external audits
• Good understanding of HR compliance and data protection requirements, including GDPR
• Solid understanding of HR information systems (HRIS)
• Familiarity with process documentation and mapping tools
• Experience with reporting tools and KPI monitoring
• Excellent written and spoken English
• Excellent Microsoft Office skills
• Strong analytical, organizational, and stakeholder-management skills
• Ability to facilitate workshops and communicate process changes clearly

Izvor: https://rs.linkedin.com/jobs/view/expert-hr-processes-at-grammer-serbia-4443794469

Nivo: senior