Internal Sales Engineer

Are you passionate about combining technical expertise with customer engagement to deliver the right pump solutions at the right time? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Internal Sales Engineer , you will be providing accurate technical quotations, expert product guidance, and proactive support to customers across the full sales cycle — helping them find the best Grundfos solutions for their needs. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What You Will Be Doing As a key part of the Customer Service & Internal Sales team, you'll create impact by driving customer satisfaction and commercial growth by translating complex technical requirements into competitive solutions that strengthen lasting customer relationships..

Your main responsibilities include:

• Prepare accurate, timely technical quotations and provide professional product advice to customers via email, phone, and digital channels
• Assess customer needs and recommend suitable products or alternative solutions from the Grundfos portfolio
• Manage and resolve technical inquiries through structured case management, including prioritization and follow-up
• Register all customer activities, nurture opportunities, and maintain high-quality data in the global CRM system (C4C)
• Collaborate closely with regional Sales teams to convert inquiries into qualified business opportunities
• Contribute to continuous improvement of internal sales processes and customer service operations

What Makes You a Great Fit Above all, you are a technically skilled sales professional with strong customer communication abilities, a problem-solving mindset, and a talent for turning complex technical requirements into clear, compelling solutions. We would also imagine that you have:

• Bachelor's degree in Engineering or a related field, or equivalent work experience
• 3-4 years of experience in internal sales, technical sales support, or customer service within a commercial environment
• Demonstrated technical knowledge of pump systems or similar industrial products
• Proficiency in CRM systems and ERP platforms, with strong MS Office skills

It is a plus if you also:

• Experience working with SAP and Salesforce/C4C platforms
• Background in driving process improvements within a Customer Service Unit
• Ability to influence cross-functional stakeholders and lead business processes

Why you will love working here We care! Day to day, you can look forward to:

• Annual bonuses, medical insurance, and a strong focus on well-being
• Hybrid working policy with organized transportation or fuel cost compensation
• Company-provided meals at the canteen, covered by Grundfos
• On-site gym access and sports activities such as football, table football, and basketball
• Discounts on employee purchases of Grundfos products
• Long-term career development with regular dialogue and continuous learning opportunities

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

Izvor: https://rs.linkedin.com/jobs/view/internal-sales-engineer-at-grundfos-4435546703

Nivo: mid level