IT Service Portfolio Coordinator

On behalf of our client, an international telecommunications company with a strong presence across multiple markets, we are looking for a detail-oriented and proactive IT Service Portfolio Coordinator to support the development and maintenance of the IT Service Product Portfolio on SharePoint. You will be the central point of contact between Technology and Product Management teams, ensuring high-quality documentation and accurate portfolio governance.

Key Responsibilities

Stakeholder coordination

• Collaborate with Technology and Product Management teams to gather information on new and existing services
• Follow up with subject matter experts, coordinate review and approval cycles, and escalate blockers

Documentation

• Create and maintain service descriptions using standardized templates (scope, benefits, SLAs, technical information)
• Develop customer-facing success stories and ensure quality, consistency, and branding standards

Tracking and reporting

• Monitor portfolio build-out using SharePoint and Excel, with clear ownership and deadlines
• Prepare regular status reports on progress, risks, and next steps

SharePoint administration

• Administer the ICT Service Product Portfolio: sites, lists, libraries, pages, and content structures
• Maintain metadata standards and naming conventions, and configure permissions and approval workflows

Requirements

• Bachelor’s degree or equivalent professional experience
• 2+ years in content management, portfolio coordination, or administration in an IT environment
• Proven SharePoint administration experience (lists, libraries, content management)
• Excellent English (C1+)
• Strong organizational skills, attention to detail, and ability to manage multiple stakeholders and deadlines
• Experience with structured, template-based documentation

Advantageous

• ITIL knowledge and familiarity with ICT products or service portfolios
• Project coordination or PMO experience
• Microsoft Teams, Power Automate, and advanced MS Office package

Izvor: https://www.linkedin.com/jobs/view/4480787494/

Nivo: mid level