Team leader visitor experience

On behalf of Presence Switzerland (PRS) , the Embassy of Switzerland invites you to apply for a position of Team leader visitor experience

at the Swiss Pavilion at the Expo 2027 in Belgrade, for the period 8th May 2027 to 24th August 2027

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PRS is an agency of the Federal Department of Foreign Affairs. It is responsible for managing Switzerland’s official presence abroad through projects abroad, hosting visits by foreign journalists and decision-makers to Switzerland, developing and distributing information media in other countries about Switzerland and managing Switzerland’s appearances with temporary physical communication and networking platforms such as the House of Switzerland at Olympic and Paralympic Games or the Swiss Pavilion at World Expos.

Your main tasks:

• Leading the visitor experience team together with other team leaders in tasks specifically related to this event, as well as in administrative and personnel matters
• Providing information about the Swiss Pavilion and about Switzerland in general
• Welcoming, assisting and advising guests and VIPs to the Swiss Pavilion
• Participation in the preparation and staging of events
• General support for operations

Your profile:

• Experience in the same or a similar position
• Very good knowledge of English and good knowledge of Serbian with the interest in expanding language skills on site. Knowledge of German and/or French is an advantage
• Organizational flair and the ability to improvise
• High motivation to provide a service
• A talent for networking and assessing situations quickly
• The ability to work independently and with a sense of responsibility
• A friendly attitude and the ability to handle stress even in hectic situations
• Reliability, a team attitude, stamina and patience
• Willingness to take on additional tasks spontaneously outside the agreed job description
• A neat appearance, natural customer-orientation and self-confidence in dealing with others.

Your benefits:

• Monthly public transportation allowance of RSD 3,000
• Meal allowance in the gross monthly amount of RSD 2,000
• Net salary of RSD 145,000 per month, paid over 12 months, 100% workload

General conditions of employment:

• Workplace: Swiss Pavilion at Expo 2027 in Belgrade, Serbia
• Work is carried out in shifts, including weekends. 40 working hours per week over 5 working days.
• Holidays in accordance with local legislation and Internal Employment Regulations pro rata temporis.
• Vacation allowance in the monthly gross amount of RSD 1,000
• Candidate must be at least 18 years old
• Candidate must be a Serbian citizen or hold a valid Serbian work permit. Employment is in accordance with the Zakon o radu. Place of jurisdiction is Belgrade.

Application deadline:

Please submit your complete application by Wednesday, 23 September 2026 .

Selected candidates will be contacted on Friday, 25 September 2026 , as interviews will take place in Belgrade on: Tuesday, 29 September & Wednesday, 30 September 2026

How to apply:

Please upload ALL your application documents together in ONE single SwissTransfer link and send the download link by email to: jobs@swisspavilion.org

Your SwissTransfer link must contain:

✔️ CV

✔️ Employment, internship and/or educational certificates, where applicable

✔️ Short motivation video (max. 3 minutes)

In your motivation video, please answer the following questions:

1. Why do you want to work for the Swiss Pavilion at Expo Belgrade 2027, and what motivates you to represent Switzerland in Serbia and internationally?
2. Tell us about a situation where you provided excellent service or worked with people from different backgrounds. What did you learn?
3. What strengths or experiences would you bring to our team?

Please note that WeTransfer and Google Drive links cannot be processed by our recruitment team.

⚠️ Only complete applications will be considered.

Swiss Federal Department of Foreign Affairs FDFA

General-Secretariat GS FDFA, Presence Switzerland

Corinne Jenni

Head of Human Resources

Effingerstrasse 27

CH-3003 Bern

Izvor: https://www.linkedin.com/jobs/view/4465954695/

Nivo: senior