Front Office Administrator

Location:

Novi Sad

Position:

Full-time, hybrid

WHO WE ARE LOOKING FOR

A healthcare company is looking for a Front Office Administrator who thrives in a supportive, patient-focused environment. You’ll be the operational backbone of the clinic, ensuring smooth scheduling, accurate records, and efficient administrative support for the clinical team. If you’re organized, approachable, and love helping others succeed, this role is for you. 

WHO WE ARE

A leading nationwide provider of non-invasive EECP® therapy, backed by over 450 published studies. Partnering with top cardiologists, we offer a proven, non-surgical treatment that enhances blood flow and advances modern heart care through exceptional patient dedication. 

COMPANY’S CORE VALUES

• Create Extraordinary Experiences
• Exude Passion
• Drive Change at Every Level
• Inject Your Personality
• Carry the Learner’s Mindset
• Think as One, Act as Many

WHAT YOU’LL DO

Office Focused

• Manage scheduling and rescheduling of patient appointments, including reminders to minimize no-shows and optimize clinic flow.
• Maintain accurate records, files, and documentation, including referral coordination and updates to EHR/EMR systems.
• Support billing and revenue cycle processes by ensuring accurate patient and insurance information for claims.
• Order and organize supplies, and coordinate with facility management to address operational or maintenance needs.

Team Focused

• Support the Clinic Director and clinical team with administrative tasks and operational reporting.
• Coordinate staff schedules, attendance tracking, and communication between team members.
• Assist with patient onboarding, ensuring documentation and authorizations are complete before treatment begins.
• Contribute to a collaborative, professional environment where patients and staff feel supported.

Knowledge, skills & abilities

• Highly organized and self-directed, with strong follow-through and attention to detail.
• Strong interpersonal and communication skills to build trust, connect with patients, and foster collaboration across teams in person, by phone, and in writing.
• Ability to handle sensitive patient information with discretion and full compliance with HIPAA and regulatory requirements.
• Proficiency in EHR/EMR systems; comfortable learning new software and scheduling tools.
• A team player who adapts quickly in a fast-paced clinic setting.

EDUCATION & EXPERIENCE

• Fluent English is required.

• High school diploma or equivalent required.

• Two or more years of medical office administration, healthcare coordination, or patient scheduling in cardiology, outpatient care, or specialty medical services preferred.

• Strong knowledge of medical office workflows, insurance processes, referral management, and proficiency with EHR/EMR systems

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Izvor: https://www.linkedin.com/jobs/view/4463974685/

Nivo: mid level