VIP Flight Specialist
Pro5.ai
vip-flight-specialist-txuvs1
Opis
About the Role
We’re looking for an experienced VIP Flight Specialist to join a growing international air travel team.
This role is ideal for someone with strong GDS and airline ticketing experience who can independently manage complex, fast-moving travel arrangements for corporate, entertainment, production, and VIP clients.
You’ll be responsible for reservations from initial request through completion, including ticketing, exchanges, reissues, refunds, schedule changes, and last-minute traveler needs.
This is a high-touch environment where accuracy, responsiveness, and the ability to anticipate and resolve problems are essential.
Key Responsibilities
- Book, ticket, exchange, reissue, and refund domestic and international air reservations.
- Manage complex itineraries, including multi-city and international travel.
- Handle schedule changes, cancellations, and last-minute traveler requests.
- Research and recommend optimal routing, fares, and ticketing options.
- Manage seat assignments and other flight-related traveler requirements.
- Monitor active bookings and proactively resolve potential issues.
- Maintain accurate reservation records and documentation.
- Communicate clearly with travelers and the broader travel team.
- Provide fast, accurate, and highly responsive service in a high-touch travel environment.
- Collaborate with team members across Serbia and the United States.
Requirements
- Strong GDS experience is required.
- Sabre experience is strongly preferred.
- Amadeus experience will also be considered.
- Strong knowledge of airline ticketing, fares, exchanges, refunds, and reissues.
- Experience booking international and complex itineraries.
- Excellent attention to detail and accuracy under pressure.
- Strong written and spoken English.
- Comfortable working in a fast-paced environment where priorities can change quickly.
- Reliable, responsive, and highly service-oriented.
- Reliable internet connection suitable for full-time remote work.
Ideal Candidate
We’re looking for someone who is more than an order taker .
You should be able to independently evaluate flight options, identify potential issues, communicate recommendations clearly, and take ownership of a reservation from the initial request through completion.
Experience supporting any of the following is a strong advantage:
- Corporate travel
- VIP travel
- Entertainment
- Film/TV production
- Music touring
- Travel management
Working Arrangement
- Fully remote from Serbia .
- Full-time position.
- Initially, the role is expected to cover later/off-hours aligned with US operations .
- Over time, working hours may shift toward a schedule more aligned with Serbia/European hours.
- Reliable internet and the ability to remain responsive during scheduled working hours are required.
Compensation & Growth
- $1,300–$1,700/month .
- The compensation is positioned above the local market for relevant experience.
- Exceptional candidates with particularly strong experience may be considered at a higher level within the available budget.
- Opportunity to work with an international US and European travel team.
- Professional growth opportunities within a growing travel company.
Rad na daljinu: Da
Zahtevi
Nivo: senior
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