Night Auditor

Company Description Hotel Amsterdam Belgrade is a modern 4-star boutique hotel in the heart of Belgrade, offering a blend of luxury, elegance, and comfort. The hotel is located on Jug Bogdanova Street, just a short walk from major attractions such as Knez Mihailova pedestrian zone, Kalemegdan Fortress, Skadarlija, and Belgrade Waterfront. It features 41 stylish double rooms in Comfort and Superior categories, plus a Presidential Suite with panoramic views. Guests enjoy amenities such as soundproof, air-conditioned rooms with high-speed Wi-Fi, a rooftop restaurant with city and river views, a lobby bar, wellness and spa facilities including an indoor pool, sauna, steam bath, and massages, as well as conference rooms with modern A/V equipment and 24-hour front desk services.

Role Description The Night Auditor is a full-time, on-site role based at Amsterdam Hotel Belgrade in the Belgrade Metropolitan Area. This role is responsible for overseeing the front desk during night hours, including welcoming guests, handling check-ins and check-outs, managing reservations, and responding to guest inquiries. The Night Auditor performs daily financial reconciliation of room charges, payments, and other hotel revenue, ensuring accuracy in cash handling, credit card transactions, and reports. Additional responsibilities include monitoring hotel security and safety procedures, coordinating with other departments as needed, and maintaining a calm, professional atmosphere throughout the night shift. The role requires a strong focus on guest satisfaction, efficiency, and adherence to hotel policies and standards.

Qualifications

• Ability to perform receptionist duties, including check-in/check-out, guest registration, and front desk operations.
• Experience managing reservations, modifying bookings, and coordinating with online and direct booking channels.
• Strong communication skills to interact clearly and professionally with guests, colleagues, and management.
• Proven customer service skills, with a focus on hospitality, problem-solving, and handling guest requests and concerns.
• Reliable cash handling skills, including posting charges, balancing accounts, and preparing nightly financial reports.
• Previous experience in hotel night audit or front office roles is highly desirable.
• Working knowledge of hotel property management systems (PMS) and basic MS Office tools.
• Ability to work night shifts, remain alert, and make sound decisions under minimal supervision.
• Fluency in Serbian and good command of English; additional languages are an asset.
• High school diploma required; hotel management or hospitality-related education is a plus.

Izvor: https://www.linkedin.com/jobs/view/4462291346/

Nivo: mid level