Posao
Solution Engineer Balkans (m/w/d)
Synology GmbH
Opis
We are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.
Your mission
- Act as the technical pre-sales contact for prospective customers, business partners, and the sales team
- Understand customer requirements and translate them into compelling product and solution proposals
- Present, demonstrate, and explain product capabilities, use cases, and technical benefits
- Support on-site and remote c ustomer meetings, workshops, proof of concepts, and project opportunities
- Collaborate with the our Key Account Managers based in the Balkan region, Europe an office, distributor network, and channel partners on strategic sales activities
- Prepare and deliver technical training for business partners and customers
- Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues
- Provide technical input for sales opportunities, partner enablement, and go-to-market activities
- Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support
Your profile
- Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role
- Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance
- A natural ability to combine technical understanding with customer and business needs
- Strong presentation, communication, and consultative selling skills
- Fluent Serbian and/or Hungarian as well as English, both written and spoken
- Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach
- Ability to explain complex technical topics in an understandable and engaging way
- Creativity, flexibility, and a proactive problem-solving mindset
- High degree of self-responsibility, ownership, and strategic thinking
- Friendly, collaborative personality and strong team-player attitude
- Based in Novi Sad (Serbia) or close by, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)
What we offer
- A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.
- Work with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.
- Competitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.
- Vibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.
- Full-time employment contract via our EOR partner
Zahtevi
Nivo: mid level
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